Terms and Conditions 91pg — Platform Guidelines

Introduction & Acceptance of Terms

Welcome to 91pg, a trusted and licensed online betting platform, operating under an entity registered with the relevant authorities. These Terms and Conditions ("Terms") govern all aspects of the relationship between you ("Member") and the 91pg ("Platform", "We", "Us").

These Terms apply to all platform users, including website visitors, mobile app users, and registered members. Each time you access or use the 91pg, you automatically agree to comply with these Terms along with all other policies published on our website, including Privacy Policy and guidelines Responsible Gaming.

This document is written to facilitate understanding for our members in Malaysia. However, should any inconsistency arise between a translated version and the original version, the original version shall prevail.

Eligibility & Account Registration

To register and use the 91pg, you must meet all of the following eligibility requirements without exception:

• You are 18 years of age or older on the date of registration.
• You are a legal resident of Malaysia or a region permitted by our platform.
• You are registering in your own personal capacity and not on behalf of any third party.
• You have never been banned or blocked from using any online gambling platform.
• You are not currently experiencing compulsive gambling issues or have applied for self-exclusion on any platform.

During the registration process, you are required to provide accurate, complete, and up-to-date information. 91pg reserves the right to request identity verification at any time, including copies of your identification card, proof of address, or other supporting documents as part of our KYC (Know Your Customer) process.

Each individual is only permitted to hold one account only. Multiple account registrations by the same individual are prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

Member Account & User Responsibilities

Once your account has been successfully registered, you are fully responsible for all activities that occur within it. This includes every wager placed, financial transaction made, and settings change carried out through your account.

Password Security

You must keep your account password confidential and must not disclose it to anyone, including family members or friends. 91pg will never request your password via email, live chat, or any other communication channel. If you suspect your account has been accessed without authorisation, contact our support team immediately.

Account Information

You are responsible for ensuring your account information remains current and accurate, particularly the bank account number registered for withdrawal purposes. 91pg shall not be liable for any withdrawal delays or failures resulting from inaccurate banking information provided by the member.

Account Usage

Account 91pg is for personal use only. You are prohibited from transferring, selling, lending, or in any way allowing another party to use your account. Any attempt to do so may result in immediate account closure.

Deposits & Fund Withdrawals

91pg offers a variety of secure and convenient payment methods for Malaysian members, including FPX, DuitNow, interbank transfers, and popular local digital wallets.

Deposit

• The minimum deposit amount is as stated on the Deposit which may change from time to time.
• All deposits must be made from a payment method registered in the same member's name. Deposits from third-party accounts are not accepted.
• Deposit funds are typically credited to your account within minutes once the transaction has been successfully confirmed.
• 91pg does not charge any additional fees for deposits; however, your payment provider may impose their own charges.

Withdrawal

• The minimum withdrawal amount is as stated in your account settings and may vary depending on the payment method.
• Before the first withdrawal is processed, members may be required to complete the full KYC verification process.
• Withdrawals can only be processed to the same payment method used for the deposit, or to a bank account that has been registered and verified in the member's name.
• 91pg will endeavour to process all eligible withdrawals within the stipulated timeframe. However, in cases requiring further review, processing may take longer.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirement must first be met before they become eligible for withdrawal.

Bonuses, Promotions & Wagering Requirements

All bonuses and promotions offered by 91pg — including welcome bonuses, deposit bonuses, cashback, free spins, and VIP special offers — are subject to specific terms and wagering requirements for each offer.

• Full terms for each promotion, including the required wagering amount, eligible games, and validity period, are stated on the Promotions us.
• Bonuses may only be claimed once per individual, IP address, device, and payment method, unless otherwise stated.
• 91pg reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse promotions, including registering multiple accounts or coordinating with other players, will result in bonus cancellation and potential account closure.
• Bonus funds and winnings derived from bonuses may be subject to a maximum withdrawal limit as specified in the relevant promotion's terms.

Game Rules & Integrity

All games available on the 91pg, covering online slots, live casino, sports betting, and table games, each operating under its own specific rules which can be found in the help section of each game.

All slot games and number games use a random number generator (RNG) system that has been audited and certified by an independent third party. This ensures that every game outcome is truly random and cannot be manipulated by any party, including 91pg itself.

For sports betting, all outcomes are based on official results announced by the relevant sports body or authority. Any bet placed after the start of a sporting event (except in-play bets specifically offered as live betting) is void and will be refunded.

Prohibited Conduct & Activities

To preserve the integrity of the platform and the safety of all members, the following activities are strictly prohibited on 91pg:

• Opening or using more than one account.
• Using software, bots, or any automated method to interact with the platform.
• Engaging in any form of money laundering through the platform.
• Sharing or selling account information to another party.
• Exploiting technical bugs or system vulnerabilities to gain an unfair advantage.
• Using false information during registration or the KYC process.
• Launching any cyberattack or attempting to compromise the security of the platform.
• Engaging in collusion or coordinating with other players to gain an unfair advantage.

91pg employs advanced fraud detection technology to identify suspicious activity. If any breach is detected, we reserve the right to suspend the account, seize funds, and report the activity to the appropriate authorities without prior notice.

Intellectual Property

All content available on the 91pg, including but not limited to logos, brand names, graphics, interface designs, source code, and text content, are the exclusive property of 91pg or its licensors and is protected by applicable intellectual property laws.

You are not permitted to copy, distribute, modify, publish, or use any content from our platform for commercial purposes without prior written consent from 91pg. Limited personal use is permitted provided no modifications are made and all copyright notices are retained.

Limitation of Liability

91pg provides this platform on an "as-is" basis without any warranties, express or implied, except as specifically stated in these Terms. To the extent permitted by applicable law:

• 91pg is not liable for any indirect, incidental, or consequential losses arising from use of the platform.
• Total aggregate liability 91pg to any member shall not exceed the total net deposits made by that member in the 30 days preceding the claim.
• 91pg is not liable for service disruptions caused by factors beyond our control, including network outages, third-party service issues, or force majeure events.

Privacy & Data Protection

The collection and processing of your personal data by 91pg is governed entirely by Privacy Policy which forms part of these Terms. By accepting these Terms, you also agree to the terms set out in our Privacy Policy.

Your data is collected solely for account operation, legal compliance, and service improvement purposes. We do not sell or share your personal data with third parties for marketing purposes without your consent.

Account Closure & Termination

You may close your account at any time by contacting our customer support team. Before closure, please ensure all valid fund balances have been withdrawn, as 91pg is not responsible for any funds remaining in an account that has been voluntarily closed by the member.

91pg also reserves the right to close or suspend an account if:

• A breach of any provision under these Terms has occurred.
• The account has been inactive for a continuous period exceeding 12 months.
• Information provided during registration was found to be false or inaccurate.
• Account activity raises reasonable suspicion of fraud or money laundering.
• Required by applicable laws or regulations.

Amendment of Terms and Conditions

91pg reserves the right to modify, update, or replace any part of these Terms at any time at our sole discretion. Members will be notified of any material updates via a notice published on our website or to your registered email.

The "Last Updated" date shown at the top of this page reflects the date these Terms were last reviewed. Your continued use of our platform after any changes take effect will be considered your acceptance of the updated Terms.

We encourage you to review this Terms and Conditions page regularly to ensure you are always aware of the latest and currently applicable version.

Contact Us

If you have any questions, concerns, or require further clarification on any provision within these Terms and Conditions, our team is ready to assist you.

• Support Email: [email protected]
• Live Chat: Available on the 91pg platform, 24 hours a day, 7 days a week
• Response Time: Emails will be answered within 24 business hours

For more specific inquiries related to responsible gaming or self-exclusion, you may refer to the Responsible Gaming for relevant information and support resources.